Refund policy
Refund Policy
At Quiet Comfort, we want you to receive your order in excellent condition.
Damaged or Defective Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and its packaging
Once reviewed, we’ll gladly provide a replacement or refund if the issue is confirmed.
Returns & Refunds
Due to the nature of our products, we do not accept returns or offer refunds for:
- Change of mind
- Personal preference
- Products that did not meet your expectations
- Products that did not provide the desired results
- Items that have been used
Order Cancellations
Orders may only be canceled before they begin processing. Once an order has entered processing or has been shipped, we are unable to cancel it.
Shipping Issues
If your package is delayed in transit, we’ll gladly help you track your shipment. However, shipping delays caused by the postal carrier are outside of our control.
Contact Us
If you have any questions regarding your order, please contact us at! We’re always happy to help and will do our best to resolve any issues.